Ever person has three things.
His (or her) thoughts and feelings, his words (what he says) and his actions.
His thoughts and feelings are legitimate and true. Meaning, he does feel those. He isn't faking.
His actions, whatever he does, are also true. What he does is not fake (even if his intentions may be questionable.)
Between these thoughts and feelings and his actions are his words. These are the ones that are used to fake and mislead. Verbal communication is like an advertisement or makeup whose primary purpose is to create the impression we want, an impression that cannot be created as well without the words (or the advertisement).
I think about the time human beings learned verbal communication and the power and potential it has. And the time when he first learned to use it to say the things which he didn't mean, yet more useful than his action.
What a feeling that would have been. And then over millennia, we have learned to improve and use words with great effect.
The right use of words is more productive than action and certainly cheaper, requiring far less resources. The ROI (return on investment) is much higher.
How many of us consciously understand or appreciate this?
Many thousand years ago Thiruvalluvar said this:
Iniya ulavaadu innadu kooral
Kani iruppa kaai kavarn dhatru.
"Saying harsh things instead of sweet things is like eating raw fruit when a ripe sweet one is available."
Good communication is like a beautiful appointed living room. It then doesn't matter how your kitchen and toilet are maintained. Conversely if you have a dirty living room, it doesn't matter how clean your kitchen and toilet are!
Good communication is like a beautiful appointed living room. It then doesn't matter how your kitchen and toilet are maintained. Conversely if you have a dirty living room, it doesn't matter how clean your kitchen and toilet are!
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