Skills Needed for Coordinator Role In School

A friend of mine asked me about the skills needed for a coordinator role

1. Terrific follow-up and keeping track of who is to do what and whether on track. Some people are good at this. Some aren't.
2. When things aren't done as per expectation, ability to get it done without complaining to boss each time... This requires social skills
3. Being knowledgeable so you can be a good person to reach out to for teachers... And being able to provide solutions for weird situations

How you would be evaluated is: 

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• Did you get the things done as per quality and schedule agreed upon? 
• Did teachers complain about you? What is their feedback about you? 
• When a particular teacher had an attitude or competency issue  which you couldn't have resolved, did you escalate immediately? 
• Did you avoid escalating issues unnecessarily? Meaning did you minimize escalations