I am now trying to find out what recourse one has when a mobile number porting request is denied by the donor operator (existing operator). The porting is:
- Is within same circle
- All payments have been made till last bill
- Payment additionally has been made of Rs 150 in excess of unbilled amount at the time of initiating porting request.
- There is no other porting request initiated on the same number
- And the number has been with the donor (existing) operator for more than 90 days.
In the current case the donor operator is Reliance Telecom.
What should one do? What options does one have. I am shocked to find the horror stories across most operators here. Is this how desperate operators are to hold on to existing customers?
Additional reading:
- http://telecomtalk.info/trivial-problems-faced-by-users-on-mnp-in-india/132747/
- http://www.vodafone.in/discover/get-started/switch-to-vodafone-mumbai: This link identifies the reasons why a porting request may be denied.
No comments:
Post a Comment